Shipping policy
Thank you for shopping with Durrina! We are committed to delivering your order as quickly and safely as possible. Please review our shipping practices below.
Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates We partner with reliable global suppliers to get your items to you efficiently.
- Standard Shipping Time: 5 to 8 business days.
- Fast Delivery: We are proud to say that 80% of our orders arrive within just 1 to 3 days!
- Maximum Delivery Time: In rare cases of high demand or carrier delays, delivery can take up to a maximum of 14 days.
If your order hasn't arrived within 14 days of receiving your shipping confirmation email, please contact us at support@durrina.com with your name and order number, and we will look into it immediately.
Tracking Your Order When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.